At the beginning of August, the casino operator JPJ group said they’re officially leaving the UK market with their Vera&John brand. And consequently, the brand will stop accepting British registration from August 5th.
In essence, this is to better prepare themselves for the end of their UK operation on September 3rd. Naturally, this news got many customers scrambling for answers. And one can only speculate how much work the announcement caused the customer support department too. So, if you’re a British customer who plays on Vera&John and doesn’t know what to do next… Well, we’ve got all the information you need below.
You still have time, don’t worry
For now, if you’re a Vera&John customer, you can still play on this UK casino. And you can do so until August 27th. Which means you’re still eligible for any ongoing promotions you may have signed up to. However, keep in mind that British players won’t have access to new campaigns. Also, if you have any remaining funds on your account after August 27th. Don’t worry; they’re not lost. UK withdrawals are accessible until September 3rd.
Following the recent announcement, Vera&John released this statement on their site. “It’s been wonderful, but it’s the end of our journey together. We’d like to thank you for your loyalty and wish you all the best for the future.”
Vera&John still a solid brand
As sad as it is to see Vera&John leave the UK. It’s worth knowing that the brand is still accessible in other markets. And surely players will find comfort in knowing that the company’s H1 interim report revealed a profit increase by 14%. And Vera&John was an active contributor to the profit increase too.
So now, why did the JPJ group pull the plug on the UK market with Vera&John? Well, we don’t really have an answer for you. But perhaps it has a lot to do with last April Point of Consumption (POC) tax increase (from 15 % to 21%). Hopefully, the POC increase will not have a ripple effect across the UK industry. But one can wonder…